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Appendix A:

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1. Related Research Reports

2. Dissertations

1. Related Research Reports

 

Andrulis D, Goodman N, Pryor C. What a Difference an Interpreter Can Make: Health Care Experiences of Uninsured with Limited English Proficiency. The Access Project. Brandies University, March 2002. http://www.accessproject.org/downloads/c_LEPreportENG.pdf

 

Bowen S. Language Barriers in Access to Health Care.  Prepared for the Health Systems Division, Health Policy and Communications Branch, Health Canada. 2001.

 

Collins KS, Hughes DL, Doty MM, et al. Diverse Communities, Common Concerns: Assessing Health Care Quality for Minority Americans. Findings from the Commonwealth Fund 2001 Health Care Quality Survey. The Commonwealth Fund. March 2002. www.cmwf.org/programs/minority/collins_diversecommunities_523.pdf.

Accessed 1/28/03.

 

Doty MM. Hispanic Patients' Double Burden: Lack of Health Insurance and Limited English. The Commonwealth Fund. February 2003. http://www.cmwf.org/publications/publications_show.htm?doc_id=221326

 

Ginsberg C, Martin D, Andrulis D, Shaw-Taylor Y, and McGregor C. Interpretation and Translation Services in Health Care: A Survey of US Public and Private Teaching Hospitals.  1-49. 1995. Washington DC, National Public Health and Hospital Institute.
http://www.ajph.org/cgi/content/full/94/5/866

 

Morales LS, Puyol JA, Hayes RD. Improving Patient Satisfaction Surveys to Assess Cultural Competence in Health Care. California Healthcare Foundation. March 2003.
http://www.chcf.org/documents/consumer/PatientSurveysCulturalCompetence.pdf

 

Wirthlin Worldwide Study on Language Barriers. Robert Wood Johnson Foundation. October/November 2001.

http://www.hablamosjuntos.org/mediacenter/press_conference.asp. Accessed 3/30/03

 

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2. Dissertations:

 

Agger-Gupta, Niels. From “Making Do” to Established Service, The Development of Health Care Interpreter Services in Canada and the United States of America: A Grounded Theory Study of Health Organizational Change and The Growth of a New Profession. Published in ProQuest Digital Dissertations / Dissertation Abstracts;2001. http://wwwlib.umi.com/dxweb/details?doc_no=485657

 

Morales Leo S. Assessing patient experiences with healthcare in multi-cultural settings [PhD dissertation]. Los Angeles, The Rand Graduate School / published in ProQuest Digital Dissertations / Dissertation Abstracts; 2000. http://wwwlib.umi.com/dxweb/details?doc_no=1378009

 

Nazneen, Khaleda. Language barriers to health care: Cost-benefit analysis of providing interpreter services at health care settings. Brandeis University, The F. Heller Graduate. School For Advanced Study In Social Welfare, Published in ProQuest Digital Dissertations / Dissertation Abstracts; 1998. http://wwwlib.umi.com/dxweb/details?doc_no=861906

 

Prince Cynthia D. Hablando con el doctor: Communication problems between doctors and their Spanish-speaking patients [Ph.D. Dissertation]. Stanford, Stanford University / published in ProQuest Digital Dissertations / Dissertation Abstracts; 1986 http://wwwlib.umi.com/dxweb/details?doc_no=933461

 

Carol, Eileen M. Interpreting Information: Health care communication among family nurse practitioners, interpreters, and Cambodian refugee patients. Published in ProQuest Digital Dissertations / Dissertation Abstracts; 1992. http://wwwlib.umi.com/dxweb/details?doc_no=1615508

 

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